Genius Shack Hassel-Free Return Policy
We thrive to make your shopping with us a great experience by offering hassle-free return service. See below for return and Exchange instructions:
How do I return my order?
- Pack the item(s) in a protective shipping box.
- Fill in the reason for return on the packing slip
- Include your packing slip inside the box
- Mail the package to:
Genius Shack Toys
11-4040 Creditview Rd.
Mississauga, ON, Canada
What about my refund?
- We don’t charge restocking fee. You get full refund of the product excluding shipping.
- Once we get your item then we will issue a refund using the same method of payment
- Please note that all shipping charges are the responsibility of the customer
- - All returned items must be in the same condition as when sold and in original box.
- All returns must be within 30 days from the date you received your order.
For any other return enquiries not covered above, email us at email@example.com